Delivery Information

Shipping Policy for NGY Video Games

Thank you for choosing NGY Video Games! The following terms and conditions constitute our Shipping Policy.

• All orders are processed within 1 business day. If there is an expected delay in shipment, you will be contacted promptly.
• NGY Video Games Trading LLC. (ngygames) currently ships only within the UAE.
• You will receive a Shipment Confirmation via email within 24 hours of your order.
• Enjoy free shipping on all orders within UAE!

Damaged Items

NGY Video Games Trading LLC. (ngygames) is not liable for any products damaged or lost during transit. If your order is damaged during transit, please file a claim with the courier partner.

Please save all proof of packaging materials and damaged goods before filing a claim. Please send us the details of the same.